What to do when you go over quota on your Cyrus mail account
The default quota on your Cyrus mail account is 100MB. To check your quota, log into IU Webmail; your quota usage is listed near the top of the screen.
When you are over your quota, you have two options:
- Clean out your account.
- Request a quota increase.
Clean out your account
This is the better of the two options because it preserves resources. You can clean out your account by deleting stored messages. For instructions on how to do this in IU Webmail, see In IU Webmail, how do I delete messages?
If you use an email client such as Entourage, Outlook Express, Mac OS X Mail, or Thunderbird to access your Cyrus mail account, you can also delete messages from within that program. For instructions, consult the help files for the program you are using.
In particular, look for messages that have large attached files.
Messages like this can easily take up the same space as dozens or even
hundreds of normal messages that don't have attachments. Also check
the sent-mail folders, which contain copies of all
messages you have sent. Delete any you don't need.
Request a quota increase
For information about quota increases, see Default disk quotas and quota increase information for UITS accounts
