Getting Started

Faculty

If you are a new faculty member at IU or you'd like a reminder regarding the IT services and support available to you, we have collected the tools, resources, and information you need to know.

Faculty

Help with teaching technologies

If you need teaching or pedagogical help, please contact your campus Teaching Center.

Technical support
If you need technical help, please contact your local IT Professional (IT Pro) or your campus Support Center. Phone, email, and chat support are available 24/7.

Chat:  ithelplive.iu.edu
Phone:  Check the number for your campus Support Center
Email:  ithelp@iu.edu

Get connected

Computing accounts

Use the Account Management Service to create and manage your computing accounts and passphrases.

Microsoft Exchange

Set up your IU email on your computer and mobile device.

One.IU

Take care of administrative tasks and access university services.

Wi-Fi

The secure wireless network for all of IU is eduroam.

Teaching resources

Accessibility

Find software, hardware, and consulting services for accessible learning.

Software

Use IUanyWare to stream or IUware to download IU-licensed software at no additional cost.

Teaching at IU

Find university-wide resources and communities of educators.

Technology for teaching

Explore UITS technology and resources for teaching in-person, hybrid, and online courses.

Technology for Research

Learn more about the tools and technology for research UITS provides to drive discovery at IU and beyond. Get more information on high-performance computing and storage, research software, visualization and digitization systems, and data storage, sharing, and archiving. Research Technologies offers consulting and grant support to help you determine the best computing and data storage options for your work.

Training

UITS IT Training

Build your tech skills and better prepare students for coursework with workshops and tutorials.

LinkedIn Learning

Stay up-to-date on the latest software and earn certificates with access to 16,000+ expert-led courses.

Security

Duo mobile app

Set up Two-Step Login for your mobile devices.

IU Notify emergency alerts

IU Notify will alert you in the event of a campus emergency. Set up how you receive notifications via call, text, email, or in any combination.

Protect your mobile device

Use a passcode on your mobile device, set it to lock after inactivity, watch out for phishing, and report any suspicious email. The IU Security Center has tools to keep your accounts safe.

SecureMyResearch

Concentrate on your work and leave security and compliance responsibilities to the experts. SecureMyResearch offers consulting, advocacy, and self-service resources for common research use cases.

Find the help you need

Get more information on the Knowledge Base

Search or information about any UITS service on the Knowledge Base.

Visit One.IU.edu

Looking for an easy way to access IU apps and accounts? Search One.IU.edu.

Contact your campus IT Support Center

Get help or general information about UITS services.