Forwarding your IU email

Mail forwarding redirects incoming electronic mail for the Indiana University email domains (i.e., indiana.edu, iupui.edu, iuk.edu, iun.edu, iusb.edu, or ius.edu) to users' preferred email accounts. Forwarding email is a good idea if you have more than one email account (e.g., a Cyrus mail account and an Exchange account). Unless you log into each account regularly, you may have unread messages in one of the accounts. Choosing a preferred account and then forwarding your other accounts to it will ensure that any mail addressed to your IU address is sent to the account where you read mail.

Note: IU Webmail is an email client that you can use to read your Cyrus email at Indiana University. Like other clients (such as Eudora), it is a way to view your Cyrus mailbox. Consequently, using IU Webmail does not affect which mailbox your mail is delivered to.

To forward mail from one or more accounts to a preferred address, and avoid creating a mail forwarding loop, follow these steps:

Remove mail forwarding at your preferred address

Choose one account from which you will read mail. This will be your preferred address. Make sure there is no forward set on it by removing all mail forwarding from it. To do so, log into the account you wish to use as your preferred address, and then follow the appropriate steps below.

Webmail for Cyrus mail

See In Cyrus mail, how do I set up or remove forwarding?

Outlook

With Microsoft Outlook, from the Tools menu, select Inbox Assistant, Rules Wizard, or Rules. If you wish to receive mail in your Exchange account, make sure the Forward box is not checked. For more information on forwarding your mail in Microsoft Outlook, see In Microsoft Outlook 2000 and later for Windows, how do I automatically forward all of my mail to another address?

Other mail programs

To remove mail forwarding using other workstation-based mail clients (e.g., Outlook Express, Eudora, Mac OS X Mail), you can usually find forwarding options under Preferences.

Register your preferred address

To register your preferred address with the Account Management Service (AMS), see Registering your preferred address Doing so notifies the IU mail servers where to deliver mail addressed to your IU email account (i.e., username@indiana.edu, username@iupui.edu, username@iuk.edu, username@iun.edu, username@iusb.edu, or username@ius.edu, where username is your username).

Note: To avoid creating a mail loop, you should take one of the following measures:

Do not forward mail from your previous preferred address until the next day.
Forward your previously preferred address to your new preferred address instead of your default address, and then revise its forwarding to your default address the next day.

Forward mail on your other accounts

Forward mail on all your other accounts except your preferred address to your IU email address (i.e., username@indiana.edu, username@iupui.edu, username@iuk.edu, username@iun.edu, username@iusb.edu, or username@ius.edu) replacing username with your username. To do so, follow the appropriate instructions below.

Webmail for Cyrus mail

See In Cyrus mail, how do I set up or remove forwarding?

Other Unix accounts

To forward mail from another IU Unix system account, see How do I forward my mail from a Unix account?

Outlook

To forward your Outlook mail, see In Microsoft Outlook 2000 and later for Windows, how do I automatically forward all of my mail to another address?

Check your mail forwarding

The best way to verify that your mail forwarding is working correctly is to send yourself test messages to and from each of your accounts. For more information, see Determining if your mail is being forwarded