ARCHIVED: Completed project: Client Virtualization Phase I

This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.

Primary UITS contact: Pete Bucklin

Committee chairs: Pete Bucklin, Todd Herring, Charlie McClary, Marc Wilson

Completed: December 17, 2012

Primary clients: IT Professional community

Purpose: Evaluate a virtual application and/or desktop environment at IU, investigating the full spectrum of virtual desktop and virtual application solutions. A number of use cases will be evaluated, using the solutions offered by Microsoft, Citrix, and VMware. Viable candidates will demonstrate their solutions for delivering the operating system and applications to a variety of end point devices, including thin clients, laptops, desktops, smart phones, and others. The committee will finalize its recommendation establishing that virtualization for delivering the desktop OS and applications as a service is achievable and desirable as an enterprise service.

Benefits:

Increased security, since there are fewer instances of the OS to patch and maintain
A more sustainable model of computing, since thin client computers last six years or more
Departmental cost savings, since the life of existing desktop and laptop computers can be extended
Thin client computers cost significantly less than a traditional desktop computer.
Ready access to applications with no service and support overhead of local application installations
Unified, centralized license model for applications delivered virtually

The executive leadership of the CV Committee requested that the proof of concept be extended as a university-funded phased implementation for a selected set of use case scenarios. Citrix was selected as Indiana University's preferred partner to deliver the virtual technologies at the enterprise, emphasizing role-based application delivery. Funding includes resourcing data center hardware, personnel, and application licenses for enterprise deployment. The phased implementation is designed to implement and deliver a production enterprise service for virtualization, deploying and measuring success for student, faculty, and staff use cases for two regional campuses and selected early adopters. Duane Schau, Director of Client Services, oversees the enterprise rollout for virtual desktop and application delivery technologies aligned with action item 22b.

Milestones and status:

April 2010: RFP completed and sent to vendors
April 2010: Steering committee meets, helps set scope and expectation of Phase I
May 2010: First vendor sets up its proof of concept
June 2010: Second vendor sets up its proof of concept
July 2010: Third vendor sets up its proof of concept
July 2010: Engineering testing with all vendors
August 2010: Testing of all required components
September 2010: Public demonstration of POC at Statewide IT
September 2010: Steering committee meets, evaluation begins
October 2010: Engineering performance testing
November 2010: Vendor negotiations begin
February 2011: Vendor is selected

Outcome: The phase I goal was achieved; it was to find the best solution for virtualizing operating systems and applications at IU, affording considerable cost savings to schools and departments that may extend the life of older hardware and begin investing in longer-lived thin client computers.

CV Committee members:

Emily K. Adams, UITS STC
Rajendra Adhikari, IUB
Alaric Aloor, ADFI Tech
Chad Beckner, Dentistry, IUPUI
James P. Boykins, ADFI Tech
Gregory W. Brenner, UITS HelpNet
Chris Brown, Pediatrics, IUPUI
Pete Bucklin, IU School of Informatics & Computing
George Burkhart, IU Foundation
Daniel Jay Bruhn, IUB Libraries
Chris Calabrese, UITS Leveraged Services
Christopher Carter, IUE Information Tech
Shane Michael Chapman, UITS Storage and Virtualization
Troy Chastain, IUB Athletics
Kenneth Childers, UITS IUware
Steven C. Clark, IUS Computer Services
Dave Cooley, IUB Informatics
Lynne Crohn, IUB Computer Science
Dennis Cromwell, UITS
Terri Cuellar, IUPUI
Matt Davey, Networking
Matt Decker, UITS STC
Bernadette De Leon, IUB HPER
Harry Jacob De Poy, IUSB Information Technology
James Dowling, IUPUI Polis Center
Jerry Downs, IU Foundation
M. Todd Duke, IUE Information Technology
Jon Dunn, IUB Libraries
Chip Dye, IUPUI Library System
Chris England, IT Manager, SPEA Bloomington
James English, UITS SC
Kate English, UITS Leveraged Services
Michael J. Enyeart, UITS Applied Technology Lab
Bill Fields, IUPUC
Regan Fields, Project Manager, Phase I
Daniel C. Finch, IUSB, Information Technology
Michael F. Fletcher, IUSB Information Technology
Mike Floyd, UITS Storage and Virtualization
Bob Flynn, UITS IT Community Partnerships
Momi Ford, UITS SC
Robert Freeman-Day, UITS Research Technologies
Ed Furia, Networking
Justin Glass, UITS Leveraged Services
James Gronquist, IUB
Douglas A. Grover, UITS STC
Cindy Grubb, IUB Athletics
Matt Gunkel, IUB
Joseph Haase, IUS
Scott A. Hemmerlein, IU School of Medicine ISTM
Todd Herring, Manager, UITS IT Community Partnerships
Bryce Himebaugh, IUB
Dave Hlatko, UITS Leveraged Services
David Hoffman, IUPUI
Wayne R. Huck, IUB Registrar
Alan Hung, UITS Leveraged Services
David B. Hunter, UITS/Network Distribution
Andy Hunsucker, UITS
Renee Jackson, IUPUI
Rick Jackson, UITS Messaging
Chad Richard Jaeckel, IUB Health Center
Stephen Jeffers, Systems Engineer
Alejandro T. Joco, UITS SC
Nathaniel W. Johnson, UITS UISO
Jansen Jones, Auxiliary Services, IUB
Mike Jones, IUB Arts and Sciences
Jason Kaetzel, UITS Leveraged Services
Jim Kippenbrock, CNC Manager, Purdue School of Engineering and Technology, IUPUI
Matthew Kirchhoff, Pediatrics, IUPUI
Kirk Klaphaak, IUS
Ulrik Knudsen, College of Arts and Sciences, IUB
Mark Everett Lynch, UITS IUware
Terry Lynn, UITS Executive IT Support
Robert MacDonald, IUB Library Systems
Carl Madzelan, IUPUI
Matt Martin, UITS STC
Charles McClary, Recreational Sports, IUB
Tiffany McCormick, UITS Leveraged Services
Jon McMahel, IUPUI School of Education
Robert Meagher, IUPUI
Kim Melluck, School of Informatics, IUPUI
Scott Metzel, UITS Executive IT Support
Phil Mikulak, IU South Bend
Kevin Moore, Systems Engineer
Charles Ray Morrow, IUB Libraries
Mark Niswander, Enterprise Operations Planner
Uriah Patton, IUPUI
Chris Payne, UITS
Jacob Pitcher, IPFW
Andrew Poland, IUPUI
Tim Porter, UITS STC
Joe Potchanant, UITS IT Community Partnerships
Andrew Pusz, IUN Technology Support
Nick Ray, IU Southeast
Thomas J. Reynolds, UITS SC
Ryan Roland, UITS Storage and Virtualization
Mark Ross, Kelley School of Business, IUB
James Russell, IUB Political Science
Mark A. Russell, UITS STC
John V. Samuel, UITS Stat/Math
Duane Schau, Director Client Services
Michael Schultheiss, UITS Leveraged Services
Steven D. Schunk, Education, IUB
Bret Seufert, IUPUI
Daniel Lee Shane, IUS Computer Services
Anna Shiver, IUPUI Engineering & Technology
Jay Sissom, IU Foundation
Tim Spears, UITS STC
Jeff Stahl, IU South Bend
Kurt Stailey, IUB Computer Science
Lee Stanton, IUS
Craig Swoverland, IU Kokomo
Tally Thrasher, IUPUI
Mark Uncapher, IU Northwest
Marc Wagner, UITS Leveraged Services
Paul Reid Watkins, IUK Computer Services
Rick Watson, IUB Sociology
Marc Wilson, School of Medicine, IUPUI
Vern W. Wilkins, IUB Libraries
Carol Wood, IU Northwest
Sue Workman, OVPIT
Tom S. Zeller, UITS Applied Tech Lab