ARCHIVED: Configure Mail, Calendar, and Contacts for your IU Exchange account in macOS

This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.
Note:
If you've already been migrated to Exchange Online, instead see Configure Exchange Online with Outlook for macOS or Mac Mail.
Note:
To configure a desktop client to read your student mail, see ARCHIVED: Configure an email client or mobile device for Gmail at IU.

To access your IU Exchange account:

  1. Open System Preferences. It will normally be in the Dock, but you can also select it from the Apple menu.
  2. From the View menu in System Preferences, select Internet Accounts.
  3. In the preference window, click Exchange.
  4. In the sheet that appears, enter your name in the "Name:" field. In the "Email address:" field, enter your primary IU email address; see Your IU email address. Next to "Password:", enter your IU passphrase.
  5. Click Sign In.
  6. The sheet may reappear with a "Username:" field. Enter your IU username and click Sign In.
  7. In the next window, you will have the option of choosing which application to configure. They will all be selected by default. Click Done or Add Account to complete your account setup.
Warning:
When mail is deleted from macOS Mail, the messages go to the Trash folder as usual. However, messages deleted from this folder do not go to the Exchange retention area, and they are not recoverable. Additionally, mail that is hard-deleted via Option-Delete skips the Trash folder and also does not go into the retention area.

This is document ayye in the Knowledge Base.
Last modified on 2021-04-13 08:32:40.