Umail basics
Indiana University has partnered with Google to launch Umail to provide email and other online communications services for IU students.
On this page:
- Eligibility and creating an account
- Quota and available services
- Accessing your mail
- Things to consider
Eligibility and creating an account
All students are eligible to create Umail accounts by following the appropriate instructions below:
- If you're a newly admitted student, create a Umail account using
the Starter Kit; see Getting your first computing accounts at IU
- If you're currently a student, use the Account Management
Service (AMS) to create a Umail account; see Instructions for getting more computing accounts at IU
Note: On October 29, 2009, UITS began migrating undergraduate student accounts from the IU Webmail (Cyrus) system to the Google-sponsored Umail system. For more, see About the automatic email account migration from IU Webmail (Cyrus) to Umail.
IU faculty and staff are not eligible for Umail accounts, and should continue to use existing mail services (e.g., IU Webmail or Exchange).
Quota and available services
For information about available account quota and services, see the Google Apps page. Your Umail account will work only with services deployed within the IU environment. To access Google services not included in Umail, create a Gmail account with Google.
Accessing your mail
Access your Umail account from OneStart. On the
Services tab, select Email on the left, and then
click Umail. For browser requirements, see About OneStart and web browsers.
You also can access your account directly via the web:
https://umail.iu.edu/You may also access your email (and additional, advanced features) via the Google Apps for Indiana University login page using your vendor password. If you don't know your vendor (i.e., Google) password, see At IU, how do I set or reset my vendor password for Imail or Umail?
For information about supported operating systems and browsers, see the Google browser page.
You can also use an email client to read your Umail; see Information about reading your Imail or Umail email using a graphical client.
Learn how to use Imail and Umail with free self-study tutorials and demonstrations from IT Training & Education.
Things to consider
If you create an Imail or Umail account:
- Your full IU email address will contain
your Network ID username and your campus domain
regardless of the system you choose, because your preferred email
address determines where you receive IU mail. Your reply-to address,
however, will reflect the mail service you have chosen (e.g.,
username@imail.iu.eduorusername@umail.iu.edu).
- You are required to establish an IU email account and read email
sent from IU faculty and administration; see official communications information.
- You will manage your mail accounts through the Account
Management Service (AMS).
- While you are an enrolled student, advertisements will not appear
in the IU-customized systems. After you graduate, you will have the
option of keeping your account, at which time ads will appear.
- Any accounts with Google Gmail or Microsoft email (e.g., Hotmail, Windows Live Mail, or Outlook Live) that you already have or create in the future will remain separate from your Umail or Imail account.
Important: Many students are employed in some capacity by Indiana University, and many use email in the course of their employment, either to communicate with their co-workers and supervisors or to carry out their job responsibilities. Because Imail and Umail accounts are hosted by vendors external to IU, student employees may use these accounts to conduct university business only if they do not receive or transmit any sensitive data via these accounts. For more, see Student use of email for work-related purposes.
