Indiana University

If you get the error message "Data Connection Refused" on your BlackBerry

The error message "Data Connection Refused" indicates that your BlackBerry device is unable to connect to your cellular carrier network, possibly because:

  • Your carrier did not correctly set up your device to use the wireless network.
  • Your carrier is experiencing network problems.
  • Your device no longer has service with your carrier.

To resolve this problem, contact the support staff for your BlackBerry carrier or vendor. If you purchased your device through UITS, staff may be able to assist you in contacting the vendor.

You may either email commreq@iu.edu or phone as follows:

IU Bloomington 812-855-2111
IUPUI 317-274-3028
All other campuses 812-855-0164

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