Indiana University

Reading email

On this page:


Basics of using email clients

Your email client is the software you use to access your email account. New students create email accounts on the Imail or Umail systems; access is browser-based via the web, although desktop clients can also be used. Most current students and many faculty members use a Cyrus account for email. Graduate students, student employees, faculty, and staff may use an Exchange account additionally or instead; Exchange accounts offer administrative functionality like calendaring in addition to email. Not all clients are compatible with all kinds of accounts. The table below shows which clients can be used with which account. (Desktop clients include Outlook, Outlook Express, Thunderbird, and Netscape.) Follow the appropriate link for available configuration information for your operating system and type of account:

Imail accounts On the web Desktop clients BlackBerry
Umail accounts On the web Desktop clients BlackBerry
Cyrus accounts IU Webmail Desktop clients BlackBerry
Exchange accounts Outlook Web Access Desktop clients BlackBerry

For more information regarding email accounts and clients at IU, see Email at IU: Accounts and clients. For more about reading your IU email on a mobile device (a BlackBerry, iPhone, or PDA), see Reading your email on a mobile device.

Your email address

Your email address is a combination of your IU username and your campus email domain. For example, email addresses at IUB take the form  username@indiana.edu , while those at IUPUI take the form  username@iupui.edu .

Setting a preferred address and reading all of your email there

If you have multiple email accounts, you can choose one to be your primary or preferred account, and then have all of your email forwarded from your other accounts to the preferred account.

The university reserves the right to send official communications to students by email with the full expectation that students will receive email and read these messages in a timely fashion. Official university communications will be sent to students' official university email addresses. For more, see Information about official communications from the university to students.

Using email

Services and Support



Advanced Search