This fall, we are bringing you a major refresh of our website. Visit the beta now:

Try the beta
Indiana University

How do I check my storage space on the IU Exchange server?

Following are instruction for checking the amount of allotted storage space you have used in your Indiana University Exchange account. For information about managing your Exchange storage space, see About your storage space on the Exchange server.

On this page:

Outlook 2013, 2010

To determine your space usage in Outlook 2013 or 2010, click the File tab and, if necessary, select Info in the left column. The "Mailbox Cleanup" section will display how much space you are using in your mailbox.

For a detailed list displaying the size of each folder in your mailbox:

  1. In the "Mailbox Cleanup" section, click Cleanup Tools.

  2. Select Mailbox Cleanup from the drop-down list.

  3. Click View Mailbox Size... .

  4. Your total usage is listed beside "Total Size (including subfolders)", with each folder's size below the total.

Outlook 2011

Note: Outlook 2011 does not show how much storage space you have left; it only shows how big your folders are. You can check your actual quota in Outlook Web App (OWA), as shown below.

To check your usage in Outlook 2011:

  1. In the "Mail Folders" list, right-click your Exchange mailbox. From the drop-down menu, choose Folder Properties... .

  2. Click the Storage tab to view the size of each folder on the server.

  3. When you're finished, click OK.

Outlook 2007, 2003, 2002

Note: For 2003, these instructions assume you are not using Cached Exchange mode.

  1. From the Tools menu, choose Mailbox Cleanup... .

  2. Click View Mailbox Size... (Outlook 2007 or 2003) or Click Here (Outlook 2002).

Mac OS X Mail

Note: Mail does not show how much storage space you have left; it only shows how big your folders are. You can check your actual quota in Outlook Web App (OWA), as shown below.

To configure Mail to read your IU Exchange account, see Using Mac OS X 10.6 and later, how do I configure Mail to read my Cyrus (Webmail) or IU Exchange mail?

Once you have Mail configured, follow these instructions to view your quota:

  1. If you cannot see your list of mail folders (e.g., your inbox, sent messages) go to the View menu and select Show Mailbox List or Show Mailboxes.

  2. In the mailbox list in the left column of the mail window, Ctrl-click or right-click your Inbox, and in the contextual menu that appears, select Get Account Info.

  3. If you use Mail to access multiple accounts, make sure that your IU Exchange account is selected in the pop-up menu next to "Account:". Then look under the Messages on Server tab for a summary of the amount of space your mail is taking up. It may take some time for the program to complete the summary.

Outlook Web App (OWA)

Note: OWA has the same functionality across major browsers in most cases. For help using OWA, with your Inbox displayed, click ? (the question mark) at the top right.

If you are in the Premium interface for Outlook Web App (OWA):

  1. In the lower left of the window, on the navigation bar, click Mail to make sure you are in the correct view.

  2. In the upper left, you will see the folder list. Your name will be displayed near the top as lastname, firstname. Mouse over your name. A small box with your storage information will appear.